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BIO-WELL SOFTWARE DOWNLOAD
Download the Bio-Well software. This software must be used in conjunction with your Bio-Well device. Once you've downloaded the software and purchased a monthly or annual subscription, you can begin performing scans, accessing your database and be on the path to wellness!
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If you want to check the functionality of the Bio-Well software before creating your personal Account and paying for the subscription please use Login: medic, Password: medic, or mind/mind; Sputnik/Sputnik. Using these details to log in to the Bio-Well software you will be able to see all the data that Bio-Well software can provide.
The Bio-Well device and software have been optimized for utilization with PC computers running a Windows operating system as well as for Mac OS X systems. Many of our customers do successfully utilize Bio-Well with Mac OS X, but some have experienced inconsistent operation, which may be due to interference by various programs installed on individual computers. The Bio-Well Team endeavors to increase support for Mac in our ongoing software updates. For those customers who may encounter issues when using Mac OS X, we recommend consideration of a secondary Windows-based system as an alternative platform. We further recommend, to all Bio-Well users, implementation of a regularly-scheduled calibration regiment which is essential for accurate and reproducible results and/or changes of environment.
MAC OSX 10.8 & HIGHER
SOFTWARE DOWNLOAD
Does not include iPads. 64 bit platform only.
WINDOWS XP & HIGHER
SOFTWARE DOWNLOAD
Does not include metro style (desktop applications only)
Tablets with Windows 8 are supported
UBUNTU 14 & HIGHER
SOFTWARE DOWNLOAD
ACTIVATE
In order to use the Bio-Well device User needs to have a personal Bio-Well software Account (www.bwacc.com). This Account gives the right to use all the functions of the Bio-Well software.
Once the User makes the first scan with the Bio-Well device – ChipID of that device will be assigned to the Account automatically. Further on User can use only this device (with this ChipID) for scans under this Account
On one Account only one ChipID can be used.
If User somehow connects afterwards another Bio-Well device with different ChipID and makes a scan under the same Account – the Account will be blocked by the system automatically. In such cases User should contact Bio-Well Company support team and explain the reason of such blockage, and provide the Login of the Account. Support team then can manually unlock the Account.
If you have two or more Bio-Well devices at your disposal – please create separate Account for each Bio-Well device.
Bio-Well software access is granted only if the Account is paid. If the Account is expired – Bio-Well User will not be able to log in to the software and will have no access to the Account's database.
Payments are processed by the PayPal. Bio-Well Company doesn't process any personal payment information. Payments can be done from the PayPal account and from credit or debit bank card.
Basically there are two prices: Monthly payment is 20$; Yearly payment is 220$ (1 month for Free).
Payments can be done in two ways: Manually and Automatically.
Manual control. If you select this type of payment you will have to prolong your subscription manually each time it expires. Expiry date is demonstrated in the top panel of the Bio-Well software and in the private cabinet of the User on www.bwacc.com.
User can pay for 1, 2, 3, 6, 9 or 12 months at a time. Only paying for 12 months at a time you will have a discount – 1 month for free.
User will have the ability to Pause and Resume the Account subscription. Pausing subscription will save the rest of the paid days and will just move the Expiry date day-by-day.
When the Account is paused User will not be able to access the database.
Automatic billing. If you select this type of payment then your PayPal account or your assigned bank card will be charged once per month (monthly fee of 20$) or once per year (yearly fee of 220$) automatically.
If you click Pause – the date of the next payment will not be altered. You will be charged automatically every month or every year.
At any moment you can cancel the subscription in your PayPal account settings.
If you have read and understood all the above mentioned information – please proceed to www.bwacc.com in order to create your personal Account and pay the Subscription.
See also: Bio-Well software update 5.0 from 1st of April 2015
BIO-WELL SOFTWARE
GDV SOFTWARE OF THE WORLD
Resource about Electrophotonic Analysis:
BIOW-ELL SOFTWARE
GDV SOFTWARE OF THE WORLD
MEASURING HUMAN ENERGY FIELD
Human Energy Field (HEF) – is the most sensitive reflection of physical, emotional and, in some cases, spiritual condition of a person.
more info: MEASURING HUMAN ENERGY FIELD
STRESS LEVEL EVALUATION
Through the utilization of special software, it is possible to make a quantitative assessment of the anxiety and health index on a 10-point scale.
0-2 – very calm, relaxed people.
2-4 – normal quiescent state.
4-6 – the excited state characteristic of active work, excitement, intense activity.
6-8 – high level of stress
8-10 – a very high level of stress, the peak of excitement.
more info: STRESS LEVEL EVALUATION
CHAKRA MEASUREMENT
According to Eastern metaphysical theories and principles of Ayurvedic Indian medicine, there are seven 'Chakras' or integrated energy centers that are considered to affect physical, mental, emotional, and spiritual well-being.
more info: CHAKRA MEASUREMENT
HEALTH STATUS AND ENERGY STATUS
Present analysis of the functional state of the human body, by calculating the integral parameters of energy distribution in the body and in organs.
more info: HEALTH STATUS AND ENERGY STATUS
GDV BALANCE
Shows energy balance for different organs and systems for both right and left side of the body.
more info: GDV BALANCE
GDV SCREENING
Allows to see particular sectors of different fingers related to body systems as well as to different organs. Numbers indicate the level of energy (in Joules). Colors have the following indication:
more info: SCREENING
FINGERS – GDV IMAGES
See Bio-grams of all 10 fingers divided to sectors. Click with left mouse button on the particular finger allows seeing informational screen.
more info: GDV GRAMS FINGERS
REPORT
Preparation of printout for the customer. All information may be corrected. Pressing Save button allows to save document as PDF file and CSV.
More info: GDV REPORT
EXPORT TO CSV
Save all parameters for the processing in Excell, MathLab or any other program.
More info: GDV REPORT
MONITORING ENERGY REACTIONS
With Bio-Well instrument you may follow up transformation of Energy Field in the process of treatment, exercise, meditation or any other activity. You may test different substances – food, medications, etc.
More info: MONITORING ENERGY REACTIONS
ENVIRONMENT SCAN
Bio-Well instrument with 'Sputnik' antenna allows you to monitor time dynamics of the Energy of the Environment. This may be interesting for several aims:
- Testing different places looking for places with calm and turbulent energy.
- Testing Energy situation in different places depending on the position of sun, moon, time of the year, etc.
- Measuring energy in the Places of Power – both natural and man-made –temples, sacred places, ancient cities, etc.
- Testing Geoactive Zones, in particular, Geopathic Stress Zones.
- Detecting the influence of emotions and focused attention to the environment.
- GDV SPUTNIK – GDV Resource about Environmental and Consciousness Research
More info: GDV ENVIRONMENT SCAN
BIOCOR ACCESSORY
BioCor is a unique device that aids in shifting and correcting your energy state and balance through the use of high frequencies. This device should be used in conjunction with the Chakra audio setting in the BioWell software. Based on your frequencies Bio-Well program creates individual music file, which are send to BioCor device and applied to special earphones together with high frequency modulated by your own frequency.
GETTING STARTED
- Order Bio-Well instrument from your local distributor or from KOROTKOVdirectly.
- download free, software for Mac or Windows.
- Connect your Bio-Well to the computer via USB port.
- Open Bio-Well software and test free demo accounts.
- Create your subscription at www.bio-well.com.
- Start using Bio-Well with your login and password.
GDV BIO-WELL SOFTWARE subscriptions
In order to use your Bio-Well device, you also need an accompanying subscription. Why? While the Bio-Well device captures the scan images, the subscription is the bread and butter of the system. It allows access to our complex algorithm that transforms your scan images into truly meaningful results.
GETTING STARTED
Water (kirill Mikhel) Mac Os Download
- Order Bio-Well instrument from your local distributor or from KOROTKOVdirectly.
- download free, software for Mac or Windows.
- Connect your Bio-Well to the computer via USB port.
- Open Bio-Well software and test free demo accounts.
- Create your subscription at www.bio-well.com.
- Start using Bio-Well with your login and password.
BIO-WELL SOFTWARE
Revolutionary Instrument to reveal Energy Fields of Human and Nature
- BIO-WELL book
BIO-WELL SOFTWARE
GDV BIO-WELL SOFTWARE
RESOURCE ABOUT ELECTROPHOTONIC ANALYSIS
GENERAL
Simple interceptmissile&turretbehaviour demo mac os. Q: When will Bio-Well be available for purchase?
A: Bio-Well is available now. Click here to purchase a device.
Q: How do I place an order?
A: You can order on Bio-Well online store or contact with Distributor.
Q: What is your privacy policy?
A: You can view our Privacy Policy here.
SHIPPING
Q: What shipping method is used?
A: Orders originating from our EU warehouse are shipped via post. However, your Authorized Distributor may arrange for additional methods, if available. Standard time shipping takes 2-4 weeks.
Q: Do you ship internationally?
A: Yes, we ship internationally to most countries. Please contact our Sales Department if you are unsure whether we will ship to a specific country.
Q: Can I change my shipping address?
A: Unfortunately, you cannot change your shipping address after your order has been submitted. Orders with physical shipments are immediately sent for fulfillment and our system can no longer retrieve or change them.
Q: How much is shipping?
A: Shipping costs vary as they are based on weight, geographic location, and shipping speed.
BILLING
Q: What payment methods are accepted?
A: We accept Visa, MasterCard, American Express, Discover and Paypal.
Q: Do I have to pay sales tax?
A: Yes, we charge sales tax for orders shipping to Colorado, Ohio and New York.
Q: How much duty is charged on International Orders? How much tax will I be charged on international orders?
A: Duties and taxes are assessed by customs. We cannot tell you in advance what these fees might be nor do we assume any responsibility for these fees. You will be responsible for these fees and notified of the amount due at the time of delivery.
ORDER MANAGEMENT
Q: What is your return/exchange policy?
A: We want you to be 100% happy with your purchase experience. We hope you love everything you receive from us, but if you're less than 100% satisfied, you may return or exchange any item within 30 days for any reason. Please contact your Authorized Distributor to coordinate an exchange or return.
SUBSCRIPTION/ACCOUNT INFORMATION
GENERAL
Q: Why do I need a subscription? Doesn't the device work by itself?
A: The device allows you to capture electro-photonic images; but the images are meaningless until they're analyzed and interpreted by our cloud-based software system. The subscription allows access to the sophisticated system that makes your data meaningful.
Q: What information do I use to log in to the Bio-Well software?
A: You should use the e-mail address associated with your account (which must have a valid subscription) and the password that you set for your account. You should use the same information when logging into the software as you do for the website (so remember: if you change your password on the website, it's changed on the software!).
Q: I have more than one Bio-Well device. Can I use the same subscription for all of them?
A: Each Bio-Well device requires its own subscription, and each subscription needs a separate login (email address and user name) and password. Therefore, no, multiple devices cannot use the same subscription, and attempting to do so may lock a user out of the subscription account. If this occurs, please contact us at support@bio-well.com.
BILLING
Q: When and how often will I be charged?
A: For monthly subscriptions, you will be charged once per month, based on the date of you initial subscription purchase. The purchase date is reflected in the ‘My Account' section of the website.
Q: Can I adjust my subscription billing date?
A: No, you may not. Once you subscribe to Bio-Well, the date of your first charge will be used as your monthly billing date.
Q: How do I update my payment method?
A: Whether you need to change credit cards, update an expired card or re-submit a declined payment, changing your payment information is simple.
Log in and select 'My Account' at the top right side of any page. Click on the 'Payment Methods' tab to edit the existing payment method or select 'Add New Payment Method' to add a new card.
Please note: to validate the new information, you might see an authorization charge on your credit card account, but it's not an actual charge and no money will be removed from your account unless a subscription fee is due.
SUBSCRIPTION MANAGEMENT
Q: What if I want to cancel my subscription?
A: If at any time, for any reason at all, you decide you're not satisfied, you can simply cancel your subscription by logging into your account on our website under Activate; then go to your account settings (My Account), look for the Subscription section under the account Summary, and click on Edit next to the Subscription. Within the Edit page you will find the option to Cancel Subscription. Alternatively, should you be unable to cancel your subscription yourself, you may send your request to support@bio-well.com. Be sure to include the email address and user name associated with the subscription. Prorated refunds are not offered for cancellations. Once a cancellation is processed, your subscription will remain active until the date of your next renewal. For subscriptions which have been paid/active for at least (1) month, we'll save your scan history for one year, in case you decide to come back to pick up where you left off!
Q: What is your cancellation policy?
A: You are free to cancel your subscription at any time (see procedure above). If you decide to cancel, it will become effective immediately after we process the cancellation. However, you will still be able to continue using the software to conduct and view scans for the remainder of your paid period (until your next renewal date). Prorated refunds are not offered for any unused portion of your membership.
Q: How can I reactivate my subscription?
A: If you choose to reactivate your Bio-Well subscription, and it is within (1) year of your cancellation, you may log into your account to purchase a new subscription. If it has been more than (1) year, or you are having trouble logging into your account, you may create a new Bio-Well user profile to purchase a new subscription, or contact us at support@bio-well.com to request assistance with resetting your password or to confirm whether your account is still available to be reactivated.
Q: How do I change my account's email address, username or password?
A: Log into your account and select 'My Account' at the top of any page. In the 'Preferences' tab, you can edit any of your personal information.
Q: I forgot my account password for the website. How do I retrieve it?
A: On the ‘sign in' drop down menu, click on ‘Forgot Password'. If you have further issues, please contact us for assistance at support@bio-well.com.
Q: How do I log out of my account?
A: Click the Gear Icon next to your name, located near the upper-right area of the website, and select 'Log Out'. If your computer is for personal use, it may not be necessary to log out of your account.
Present analysis of the functional state of the human body, by calculating the integral parameters of energy distribution in the body and in organs.
more info: HEALTH STATUS AND ENERGY STATUS
GDV BALANCE
Shows energy balance for different organs and systems for both right and left side of the body.
more info: GDV BALANCE
GDV SCREENING
Allows to see particular sectors of different fingers related to body systems as well as to different organs. Numbers indicate the level of energy (in Joules). Colors have the following indication:
more info: SCREENING
FINGERS – GDV IMAGES
See Bio-grams of all 10 fingers divided to sectors. Click with left mouse button on the particular finger allows seeing informational screen.
more info: GDV GRAMS FINGERS
REPORT
Preparation of printout for the customer. All information may be corrected. Pressing Save button allows to save document as PDF file and CSV.
More info: GDV REPORT
EXPORT TO CSV
Save all parameters for the processing in Excell, MathLab or any other program.
More info: GDV REPORT
MONITORING ENERGY REACTIONS
With Bio-Well instrument you may follow up transformation of Energy Field in the process of treatment, exercise, meditation or any other activity. You may test different substances – food, medications, etc.
More info: MONITORING ENERGY REACTIONS
ENVIRONMENT SCAN
Bio-Well instrument with 'Sputnik' antenna allows you to monitor time dynamics of the Energy of the Environment. This may be interesting for several aims:
- Testing different places looking for places with calm and turbulent energy.
- Testing Energy situation in different places depending on the position of sun, moon, time of the year, etc.
- Measuring energy in the Places of Power – both natural and man-made –temples, sacred places, ancient cities, etc.
- Testing Geoactive Zones, in particular, Geopathic Stress Zones.
- Detecting the influence of emotions and focused attention to the environment.
- GDV SPUTNIK – GDV Resource about Environmental and Consciousness Research
More info: GDV ENVIRONMENT SCAN
BIOCOR ACCESSORY
BioCor is a unique device that aids in shifting and correcting your energy state and balance through the use of high frequencies. This device should be used in conjunction with the Chakra audio setting in the BioWell software. Based on your frequencies Bio-Well program creates individual music file, which are send to BioCor device and applied to special earphones together with high frequency modulated by your own frequency.
GETTING STARTED
- Order Bio-Well instrument from your local distributor or from KOROTKOVdirectly.
- download free, software for Mac or Windows.
- Connect your Bio-Well to the computer via USB port.
- Open Bio-Well software and test free demo accounts.
- Create your subscription at www.bio-well.com.
- Start using Bio-Well with your login and password.
GDV BIO-WELL SOFTWARE subscriptions
In order to use your Bio-Well device, you also need an accompanying subscription. Why? While the Bio-Well device captures the scan images, the subscription is the bread and butter of the system. It allows access to our complex algorithm that transforms your scan images into truly meaningful results.
GETTING STARTED
Water (kirill Mikhel) Mac Os Download
- Order Bio-Well instrument from your local distributor or from KOROTKOVdirectly.
- download free, software for Mac or Windows.
- Connect your Bio-Well to the computer via USB port.
- Open Bio-Well software and test free demo accounts.
- Create your subscription at www.bio-well.com.
- Start using Bio-Well with your login and password.
BIO-WELL SOFTWARE
Revolutionary Instrument to reveal Energy Fields of Human and Nature
- BIO-WELL book
BIO-WELL SOFTWARE
GDV BIO-WELL SOFTWARE
RESOURCE ABOUT ELECTROPHOTONIC ANALYSIS
GENERAL
Simple interceptmissile&turretbehaviour demo mac os. Q: When will Bio-Well be available for purchase?
A: Bio-Well is available now. Click here to purchase a device.
Q: How do I place an order?
A: You can order on Bio-Well online store or contact with Distributor.
Q: What is your privacy policy?
A: You can view our Privacy Policy here.
SHIPPING
Q: What shipping method is used?
A: Orders originating from our EU warehouse are shipped via post. However, your Authorized Distributor may arrange for additional methods, if available. Standard time shipping takes 2-4 weeks.
Q: Do you ship internationally?
A: Yes, we ship internationally to most countries. Please contact our Sales Department if you are unsure whether we will ship to a specific country.
Q: Can I change my shipping address?
A: Unfortunately, you cannot change your shipping address after your order has been submitted. Orders with physical shipments are immediately sent for fulfillment and our system can no longer retrieve or change them.
Q: How much is shipping?
A: Shipping costs vary as they are based on weight, geographic location, and shipping speed.
BILLING
Q: What payment methods are accepted?
A: We accept Visa, MasterCard, American Express, Discover and Paypal.
Q: Do I have to pay sales tax?
A: Yes, we charge sales tax for orders shipping to Colorado, Ohio and New York.
Q: How much duty is charged on International Orders? How much tax will I be charged on international orders?
A: Duties and taxes are assessed by customs. We cannot tell you in advance what these fees might be nor do we assume any responsibility for these fees. You will be responsible for these fees and notified of the amount due at the time of delivery.
ORDER MANAGEMENT
Q: What is your return/exchange policy?
A: We want you to be 100% happy with your purchase experience. We hope you love everything you receive from us, but if you're less than 100% satisfied, you may return or exchange any item within 30 days for any reason. Please contact your Authorized Distributor to coordinate an exchange or return.
SUBSCRIPTION/ACCOUNT INFORMATION
GENERAL
Q: Why do I need a subscription? Doesn't the device work by itself?
A: The device allows you to capture electro-photonic images; but the images are meaningless until they're analyzed and interpreted by our cloud-based software system. The subscription allows access to the sophisticated system that makes your data meaningful.
Q: What information do I use to log in to the Bio-Well software?
A: You should use the e-mail address associated with your account (which must have a valid subscription) and the password that you set for your account. You should use the same information when logging into the software as you do for the website (so remember: if you change your password on the website, it's changed on the software!).
Q: I have more than one Bio-Well device. Can I use the same subscription for all of them?
A: Each Bio-Well device requires its own subscription, and each subscription needs a separate login (email address and user name) and password. Therefore, no, multiple devices cannot use the same subscription, and attempting to do so may lock a user out of the subscription account. If this occurs, please contact us at support@bio-well.com.
BILLING
Q: When and how often will I be charged?
A: For monthly subscriptions, you will be charged once per month, based on the date of you initial subscription purchase. The purchase date is reflected in the ‘My Account' section of the website.
Q: Can I adjust my subscription billing date?
A: No, you may not. Once you subscribe to Bio-Well, the date of your first charge will be used as your monthly billing date.
Q: How do I update my payment method?
A: Whether you need to change credit cards, update an expired card or re-submit a declined payment, changing your payment information is simple.
Log in and select 'My Account' at the top right side of any page. Click on the 'Payment Methods' tab to edit the existing payment method or select 'Add New Payment Method' to add a new card.
Please note: to validate the new information, you might see an authorization charge on your credit card account, but it's not an actual charge and no money will be removed from your account unless a subscription fee is due.
SUBSCRIPTION MANAGEMENT
Q: What if I want to cancel my subscription?
A: If at any time, for any reason at all, you decide you're not satisfied, you can simply cancel your subscription by logging into your account on our website under Activate; then go to your account settings (My Account), look for the Subscription section under the account Summary, and click on Edit next to the Subscription. Within the Edit page you will find the option to Cancel Subscription. Alternatively, should you be unable to cancel your subscription yourself, you may send your request to support@bio-well.com. Be sure to include the email address and user name associated with the subscription. Prorated refunds are not offered for cancellations. Once a cancellation is processed, your subscription will remain active until the date of your next renewal. For subscriptions which have been paid/active for at least (1) month, we'll save your scan history for one year, in case you decide to come back to pick up where you left off!
Q: What is your cancellation policy?
A: You are free to cancel your subscription at any time (see procedure above). If you decide to cancel, it will become effective immediately after we process the cancellation. However, you will still be able to continue using the software to conduct and view scans for the remainder of your paid period (until your next renewal date). Prorated refunds are not offered for any unused portion of your membership.
Q: How can I reactivate my subscription?
A: If you choose to reactivate your Bio-Well subscription, and it is within (1) year of your cancellation, you may log into your account to purchase a new subscription. If it has been more than (1) year, or you are having trouble logging into your account, you may create a new Bio-Well user profile to purchase a new subscription, or contact us at support@bio-well.com to request assistance with resetting your password or to confirm whether your account is still available to be reactivated.
Q: How do I change my account's email address, username or password?
A: Log into your account and select 'My Account' at the top of any page. In the 'Preferences' tab, you can edit any of your personal information.
Q: I forgot my account password for the website. How do I retrieve it?
A: On the ‘sign in' drop down menu, click on ‘Forgot Password'. If you have further issues, please contact us for assistance at support@bio-well.com.
Q: How do I log out of my account?
A: Click the Gear Icon next to your name, located near the upper-right area of the website, and select 'Log Out'. If your computer is for personal use, it may not be necessary to log out of your account.
PRODUCTS
BIO-WELL DEVICE
Q: I purchased the device. Now what?
A: Great! Now you just need to purchase a subscription and download the software. You should also take some time to review the Quick Start Guide and user manual.
Q: Can I use the device by itself? Why do I need a subscription?
A: No. You need a subscription in order to perform a scan. The device allows you to capture electro-photonic images; but the images are meaningless until they're analyzed and interpreted by our cloud-based software system. The subscription allows access to the sophisticated system that makes your data meaningful.
Q: Is it harmful to me to perform a scan?
A: No. Scans are quick, easy, painless and non-invasive.
Q: How do I clean my device?
A: Clean the device screen with a gentle lens (optical) cleaner and a gentle cloth. Allow to fully air dry before storing.
Q: How should I store my device?
A: Store your device in a closed box to eliminate dust collecting on the screen. Avoid storing in sunlight.
Q: Is Bio-Well a diagnostic tool?
A: No. The Bio-Well system is intended to help you learn more about your energy state so that you can develop better habits to promote wellness. It should not to be used as a diagnostic tool. You should consult your doctor for any health-related questions.
Q: What is the warranty on Bio-Well products?
A: Bio-Well products are warranted to be free from defect in materials or workmanship for (1) one year from the date of purchase. If products, purchased directly from Bio-Well or through an Authorized Distributor, are found to be faulty within this timeframe, we will replace or repair those products free of charge.
SPUTNIK
Q: Can I use Sputnik independently from the Bio-Well device?
A: No, you need a Bio-Well device with a valid subscription in order to use Sputnik.
Q: What is included in a Sputnik?
A: The Sputnik is its own unit with an attached cable. The other necessary attachments are included in the Calibration Pack:
For information on how to set up and use Sputnik, view the user guide in the Resources section of the site.
Q: How do I clean the items in Sputnik?
A: Clean the accessories with a gentle lens (optical) cleaner and a gentle cloth. Allow to fully air dry before storing. Be very careful when handling Sputnik, as the edges are very sharp.
Q: How should I store the items in Sputnik?
A: Store Sputnik in a box or the packaging to avoid dust collecting on the items.
BIO-WELL CALIBRATION PACK
Q: Can I use the Bio-Well Calibration Pack independently from the Bio-Well device?
A: No, you need a Bio-Well device with a valid subscription in order to use the Bio-Well Calibration Pack. Additionally, you must have a Bio-Well Plus or Bio-Well Pro level subscription in order to have access to the appropriate scan types.
Q: What is included in a Bio-Well Calibration Pack?
A: The products and attachments needed to perform Calibration, as well as Environment and Object scans are included in the Calibration Pack:
Grounding Cable
Titanium Cylinder
Stand – for Bio-Well positioning during the Calibration process
For information on how to set up and use the Bio-Well Calibration Pack, view the user guide in the Resources section of the site.
Q: How do I clean the items in the Calibration Pack?
A: Clean the accessories with a gentle lens (optical) cleaner and a gentle cloth. Allow to fully air dry before storing.
Q: How should I store the items in the Calibration Pack?
A: Store your Calibration Pack items with your Bio-Well device in a box to avoid dust collecting on the items.
BIO-WELL SOFTWARE
Q: Where do I download the Bio-Well Software?
A: You can download the software here. http://www.bio-well.com/gb/download.html
Q: Nothing happens once I download the Bio-Well software. What do I do?
A: If your Firewall blocks the software installation, open the folder on your computer that you downloaded the software to and click on Bio-Well_install.exe.
Q: Can multiple people use Bio-Well?
A: Yes! Simply enter each person as a user in the ‘People' section of the software. View the Bio-Well User Manual for more information.
Q: I'm having issues with the software. Who should I contact?
A: If you feel you're experiencing a technical issue, please contact us to report it at support@bio-well.com.
Q: I don't understand how to use the software or the scan results information. What do I do?
A: First, you should review the Bio-Well User's Manual here. If you still have questions, contact your Authorized Distributor for assistance and training. If these options do not resolve your issue, feel free to reach out to us at info@bio-well.com and we'll do our best to answer your questions as thoroughly and quickly as possible.
Q: What are the system requirements to perform scans?
A: An internet connection of 1.5mbps or higher is required to log in to the software to perform scans and view results.
In order for the Bio-Well software to function properly, we recommend you meet these supported system requirements:
Windows: Windows XP or higher
Mac: Apple Mac OS X 10.6 or higher 64-bit version
The Bio-Well device and software have been optimized for utilization with PC computers running a Windows operating system as well as for Mac OS X systems. Many of our customers do successfully utilize Bio-Well with Mac OS X, but some have experienced inconsistent operation, which may be due to interference by various programs installed on individual computers. The Bio-Well Team endeavors to increase support for Mac in our ongoing software updates. For those customers who may encounter issues when using Mac OS X, we recommend consideration of a secondary Windows-based system as an alternative platform. We further recommend, to all Bio-Well users, implementation of a regularly-scheduled calibration regiment which is essential for accurate and reproducible results and/or changes of environment.
You are able to perform a scan offline, but will not be able to view your results until you log in and upload the scan files. For more information on conducting offline scans, view the Bio-Well user manual here.
If you need to determine your IP address for support needs, please follow this link.
MISCELLANEOUS
Q: I would like to sell Bio-Well products. How do I start?
A: Please visit the Bio-Well Distributors page here and fill out the form if you are interested in applying for and becoming a Bio-Well Authorized Distributor or Reseller.
Q: Who can I talk to about media inquiries?
A: Please e-mail www@gdvplanet.com for all media inquiries.
Q: I still have questions. How do I contact Customer Service?
A: The answers to a number of common questions can be found here in our FAQs. However, if you require additional assistance, please contact your knowledgeable Authorized Distributor. Lastly, our representatives can be contacted via email at Kirill@Korotkov.com and will do their best to respond to your inquiry within a reasonable time period.
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Please note: we authorize only the owner of the account to contact our Customer Service department. All questions should be relayed through the account owner, who then can contact us on their behalf.
Water (kirill Mikhel) Mac Os X
All other questions about Bio-Well here:
- GDV Bio-Well
- BIO-WELL Calibration